Your information

Privacy notice

A plain-language summary of how the Healing Paws volunteer platform is designed to handle personal information.

What the platform holds

Account and contact details, dog and handler relationships, approved programme documents, bookings, attendance, progress, notifications, and the audit records needed to keep changes accountable.

Why it is used

To operate the volunteer programme safely, confirm eligibility, organise sessions, communicate service information, recognise progress, and support authorised reporting.

Who can see it

Volunteers see their own relevant records. Healing Paws staff see only the areas allowed by their assigned role and scope. Administrative access is logged.

Your choices and requests

To request access, correction, deactivation, deletion, or consent withdrawal, contact Healing Paws through your usual programme contact. Requests include identity and legal-hold checks.